SHL Insights

2 million store associates assessed by SHL every year, around the world.

Streamline Retail Recruitment with an Immersive, Rewarding Process

SHL Retail Hiring solution helps you accurately measure the skills that make retail associates successful, all while creating personalized experiences that help you convert great candidates.

Assess Candidates for Retail Skills

Make confident hiring decisions by accurately measuring job-critical skills, and ensure fairness with objective, science-backed assessments.

Assess Candidates for Retail Skills

Real-Time Insights for Retail Hiring

Empower your hiring team with real-time dashboards and actionable KPI insights. Achieve consistent, informed hiring decisions across centralized or decentralized teams.

Real-Time Insights for Retail Hiring

Personalized Candidate Experiences

Put applicants in control of the hiring process and showcase your retail environment as a great place to work. Boost candidate interest by sharing an exciting and realistic preview of life at your store.

Personalized Candidate Experiences

Win Brand Advocates at Scale

Provide tailor-made feedback for each candidate, highlighting their strengths in an engaging manner. Elevate your brand's image, leaving a positive and lasting impression.

Assess Candidates for Retail Skills
Real-Time Insights for Retail Hiring
Personalized Candidate Experiences

Secure High-Performing Store Staff with SHL.

80%

Personalized Candidate Experiences

Candidates awarded SHL 80% Net Promoter Score for an engaging, personalized, and interactive assessments experience.

$78m

Deliver Exceptional Outcomes

SHL-selected staff contributed to a luxury retailer's $78 million annual sales increase.

30%

Boost Customer Satisfaction

The likelihood of SHL-selected staff effectively handling difficult customers increased by 30%.